Refund policy

If you'd like to return or exchange something, it means you already bought something from us, so first - Thank You! Nothing makes us happier than a community of happy Sun Chasers, and so we promise to do our very best to deliver an amazing product and customer experience. Rest assured, we're here to help with any hiccups along the way.

我们有一个90天的退货政策,这意味着你哈ve 90 days after receiving your item to request a return.

To be eligible for a return, your item must be unworn or unused, in the same condition that you received it. You’ll also need the email receipt or proof of purchase.

To start a return, you can contact us atinfo@nowchasethesun.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.